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FAQs

Services

Do you offer free estimates for remodeling and construction projects?

Yes, we offer free estimates for all remodeling and construction projects. You can easily learn what your project will cost before making any decisions.

What types of home improvements and repairs do you handle?

We handle a wide range of home improvements and repairs, including construction, remodeling, roofing, painting, flooring, room additions, and finishing basements. You can rely on us for both small repairs and bigger projects.

Can you help with both interior and exterior projects?

Yes, we can help you with both interior and exterior projects. Whether you need work done inside your home, like flooring and painting, or outside, like roofing and repairs, we have the experience to handle it all.

Do you handle smaller repair jobs as well as large construction projects?

Yes, we take on both small repair jobs and large construction projects. You can trust us for anything from fixing a leak or painting a room to building an addition or finishing a basement.

How It Works

How does your construction and remodeling process work from start to finish?

We begin with a visit to understand your needs and provide an estimate. Once you approve, our licensed and insured team will schedule the work, handle all stages of construction or repairs, and keep you updated until the project is finished to your satisfaction.

What kind of communication and updates can I expect during my project with your team?

You can expect clear communication from start to finish. We keep you updated on progress, answer your questions, and address any concerns right away. Our team is professional, courteous, and easy to reach throughout your project.

Are you licensed and insured, and how experienced is your team with projects like mine?

Yes, we are fully licensed and insured. Our team has years of experience handling a wide range of projects, from small repairs to large remodels. We take pride in doing quality work safely and professionally.

How long does it usually take to get an estimate and start the work after I reach out?

After you reach out, we can usually provide an estimate within a few days. Once you approve the estimate, we schedule your project as soon as possible, often within a week, depending on the job size and our current schedule.

Pricing & Payment

How much does it typically cost to remodel a room or add a new addition to my home with your company?

The cost to remodel a room or add a new space varies depending on the size and details of your project. You will get a clear and upfront estimate based on your specific needs and choices before any work begins. There are no hidden fees.

What payment options do you offer, and is a deposit required before work begins?

You can pay by cash, check, or card. A deposit is usually needed before we start, with the rest due when the job is finished. Financing options may be available for larger projects to help you manage costs over time.

Can I set up a payment plan, or do I need to pay the full amount when the project is finished?

Payment plans are available for larger projects so you don’t have to pay the full amount all at once. For most smaller jobs, full payment is due when the work is complete. We work with you to find the best payment option for your situation.

Do you offer financing options for bigger remodeling or construction projects?

Yes, you can get financing options for larger remodeling or construction projects. This allows you to spread out the cost and pay in monthly installments rather than all at once. We can help you find a plan that fits your budget.

Scheduling & Policies

How far in advance do I need to schedule my project, and what happens if I need to reschedule or change my appointment date?

You can usually schedule your project a few weeks in advance. If you need to change your appointment or project date, just let us know as soon as possible. We do our best to stay flexible and work with your schedule.

What is your policy if I need to cancel my project or request a refund?

If you need to cancel your project, you won’t be charged any fees if you let us know before work starts. For refunds, if you’ve already paid for work that hasn’t been done yet, we will return your payment.

Do your services come with any guarantees or warranties?

You get a workmanship guarantee on all our services. If any issues come up after we finish the job, we will fix them. We stand by the quality of our work and want you to feel confident in choosing us.

How long does your workmanship guarantee last, and what does it cover?

You receive a workmanship guarantee that lasts for one year from the time your project is completed. This guarantee covers any problems related to the quality of our work, such as repairs or touch-ups needed because of installation or construction issues.

Contact

Shepherdsville, Kentucky
Phone (502) 744-9261
Email tlesllc91@gmail.com
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